Managed Business Intelligence tools to ensure report accuracy and performance integrity
Managed, monitored and maintained all reporting and custom reporting applications
Managed, monitored and maintained custom business processes to ensure accuracy
Managed MSSQL database instances related to reporting to ensure proper performance and capacity as related to Query Tuning and Indexing strategies
Identified new processes or alternatives to resolve problems and enhance operations by 13%
Maintained an awareness of new applications, technologies, technical methods, trends, and advances in the profession
Facilitated the definition of project scope, goals and deliverables, improving profit by 10%
Collaborated with IT leadership to assemble and manage project resources
Developed detailed work plans, including breakdown structures, project milestones, risk assessment and management plans, staffing needs and project timelines
Created project and product backlogs, release plans and sprint schedules
Planned and facilitated effective core Agile / Scrum ceremonies, including backlog grooming, sprint planning, stand-ups, sprint demos and retrospectives
Mentored teams on Agile / Scrum practices and techniques
Drove decision making, risk management and issue resolution